Money Back Guarantee Policy

At DYNAROLTHEX, we are committed to providing our customers with the highest quality products and services. Your satisfaction is our top priority, and we stand by the quality of our offerings with a comprehensive Money Back Guarantee policy.

Eligibility for Refund

• Refund requests must be made within 30 days from the date of purchase.
• The product must be unused, in its original packaging, and in the same condition as when received.
• Proof of purchase, such as a receipt or order confirmation, is required for all refund requests.

Non-refundable Items

• Gift cards
• Final sale items
• Products purchased from unauthorized retailers or third-party sellers

Refund Process

1. Contact our customer support team at support@dynarolthex.com to initiate a refund request.
2. Once your request is approved, you will receive a Return Merchandise Authorization (RMA) number.
3. Securely package the item, including all original packaging and accessories, and clearly label the return with the RMA number.
4. Ship the product back to the address provided by our customer support team. Note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
5. Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 10 business days.

Exchanges

If you wish to exchange an item, please follow the same steps outlined for the refund process. Replacement items will be shipped upon receipt and approval of the returned product.

Contact Us

For any questions or concerns regarding our Money Back Guarantee policy, please contact our support team at support@dynarolthex.com or call us at (555) 123-4567.

Thank you for choosing DYNAROLTHEX. We value your business and are dedicated to ensuring your complete satisfaction.